Your information.
Your choices.

Last updated: 18 October 2026

1. Who is responsible

TrustHale Private Limited, CIN U86900PB2025PTC065924, Sirhind, Fatehgarh Sahib, Punjab, India 140406, is responsible for the personal information it collects for the purposes described here. Contact [email protected] for privacy questions or requests.

2. Information we receive

If you contact us, we receive the details you choose to provide, such as your name, contact information, message and purchase reference. Please provide only information necessary for your enquiry.

Our website hosting and communication providers may process technical information such as IP address, browser or device information, access time and security or delivery logs to operate and protect their services. Emailing or calling us also involves the providers used to deliver those communications.

3. How we use information

We use enquiry information to respond, provide requested support, administer customer relationships, investigate issues, protect against abuse and meet applicable record-keeping or legal obligations. Where applicable law requires a legal basis, we rely on responding to your request, fulfilling a contract, legitimate operational interests, consent where required, or legal obligations, as appropriate.

Making a support enquiry does not by itself subscribe you to marketing. Any future promotional email, SMS or WhatsApp sign-up will explain the channel and purpose and provide an appropriate choice. You can withdraw consent or unsubscribe without affecting a prior lawful use.

4. Sensitive health information

This general website does not ask you to upload medical records or diagnostic reports. Please do not include health details or other sensitive information in general emails, calls or website chat. If information is sent inadvertently, contact us so we can assess appropriate handling.

Before introducing a course or AI feature that processes sensitive information, we will provide a specific notice explaining what it receives, why, which providers process it, retention and relevant choices or consent requirements. This policy is not permission to submit medical records to an unspecified service.

5. Service providers and disclosures

We use service providers for website hosting and customer communication, including the GoHighLevel/LeadConnector platform supplied through GuaranteedCRM. These providers process information needed to deliver their services. We may also disclose information when reasonably necessary to comply with law, protect rights, investigate misuse or manage a genuine business transfer with appropriate safeguards.

We do not sell personal information. We do not use this company website to create advertising audiences based on a visitor's cancer status. Future advertising, analytics, chat or payment features will be assessed and their relevant notices updated before activation.

6. Cookies and links

Hosting services may use cookies or similar technologies necessary for website functionality and security. We have not added advertising pixels or marketing analytics to this company website. If optional tracking is introduced, we will explain its purpose and offer consent choices where required before it operates.

Links may take you to services with their own privacy terms. Your email application, telephone provider and any enabled third-party service handle information under their own policies.

7. Payments and future programmes

This company website does not currently provide a checkout. Before a paid programme is offered, its sales and checkout pages will identify pricing, delivery, payment provider and relevant data handling. Do not email payment card details. Payment providers may act independently for fraud prevention, transaction processing and legal requirements.

8. International processing and security

Our company is based in India and our technology providers may process information in other countries. Privacy protections may differ. Where applicable, required transfer safeguards will be used. We use reasonable organisational and technical measures appropriate to the information and services involved; no online service can guarantee absolute security.

9. Retention

We retain personal information only as long as reasonably needed for the purpose for which it was collected, including resolving enquiries, administering purchases and meeting applicable legal, tax or dispute requirements. Retention depends on the type of record and our service providers' operational requirements. You may contact us to request deletion, subject to lawful retention exceptions.

10. Your rights and choices

Depending on your location and applicable law, you may have rights to access, correct, delete or obtain a copy of information, restrict or object to processing, withdraw consent, or complain to an appropriate data protection authority. Send requests to [email protected] with “Privacy request” in the subject. We may need proportionate identity verification and will respond within the period required by applicable law. We will explain any lawful reason we cannot fulfil a request.

11. Adults and policy changes

Our services are intended for adults aged 18 or over. We do not knowingly seek personal information from children. If you believe a child has provided information, contact us. We may update this policy as services change; the date above identifies the latest version. Material changes will be communicated where required.